Friday, October 20, 2017

Why and How of Standard Operating Procedures (SOP) .. ??

We have very frequently come across the term Standard Operating Procedure. What exactly does this mean ? Should we try to follow the SOP religiously, will it help us, how can it reduce defects, how does it improve the final output, does it finally lead to better quality, these are some of the questions that are constantly in the minds of production managers and top decision makers in organisations.

Let us see whether they can be answered by a discussion on SOPs.

Standard Operating Procedure is a written procedure prescribed for repetitive use as a practice, in accordance with agreed upon specifications aimed at obtaining a desired outcome.
A standard operating procedure, or SOP, is a set of step-by-step instructions compiled by an organization to help workers carry out complex routine operations. SOPs aim to achieve efficiency, quality output and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations. -
A neat template to implement SOP in the organisation
An SOP provides consistency, predictability and ensures consistency of outcome, in other words, it reduces the variability of the output. It does not require constant supervision, facilitates training for the employees to be better at the jobs they are good at. It also enables cross-training of the employees at different tasks by having very detailed and definite instructions neatly laid down enabling work to be done with great consistency and less variability.. 

I usually teach about Standard Operating Procedure by playing a game in the class. It is called the paper folding game.

Click here for the presentation on the Paper Folding game.

This game helps the students to understand the importance of having a formally accepted set of instructions to do any task the way it is done, which reduces the variability and thus improves the quality of the task. More clearer and detailed the SOP, better is the compliance and less the variability.
Lesser the variability means better quality and lower costs of non-compliance ..

Whenever there are repetitive operations organisations need to do on a regular basis, the only way to do it consistently and uniformly do it is by insisting on Standard Operating Procedures to be implemented and adopted.  

The other advantage of having an SOP is that the employees can come up with improvements over the existing SOP if it improves the quality.  An SOP can thus challenge the employees to constantly look to improving the quality of their work and the work output, as also to look at reducing the use of inputs and ensure better compliance.


Standard Operating Procedure (SOP) to make your phone faster

Japanese Management principles rely on Lean Operations to a great extent. Standard Operating Procedure forms a great part of the discipline anyone needs to follow to ease up your work, make it smarter, efficient and less cumbersome. 

In this day of innumerable smartphone apps available for download and cheap data, we tend to use more apps and download more data. More frequently than not, most of our smartphone systems software do not have auto cleansing features. It does not prompt us to

1. move apps from the phone memory to the SD card
2. delete cache data and other data stored in phone memory to clean the phone's internal memory so that the phone will be fast to use.

Here is an SOP (Standard Operating Procedure) while downloading apps to our smartphone to keep the phone fast and healthy..

- Beginning of document -

Smartphone Cleaning and Sysem Updation Standard Operating Procedure (SOP)
SOP No.: A1
Department / Organisation : Personal / home
Country of Origin : India
Date prepared : 20 Oct 2017

Objective : To make smartphones / tabs work faster
Scope : To cover all smartphones and tabs work faster
Smartphone Operating System - Android
Recommended version - Android 5.1.1

Procedure :

     A) While downloading new Apps
        1. Go to Google store
        2. Search for the desired app from the most secure source
        3. Download the app
        4. Go to Settings,  -> App management, -> (downloaded) app, -> Move storage to SD card

     B) Weekly once, to clean up your phone
        a. Go to Settings, App Management, 
        b. click on apps taking more than 50 Mb of storage and
        c. ensure app storage is on SD card and
        d. data is deleted
        e. Reboot the phone

    C) Monthly Once, system updates
        a) go to Settings -> Phone -> System updates -> click on OK
        b) after system updates (from 10- 20 minutes), system will automatically roboot with updated features and better speed

Date prepared : 20 Oct 2017
Date of next revision : 19 Oct 2018
Originator Name / Designation / Signature : George Easaw, Author and Professor, -sign-
Approver Name / Designation / Signature : George Easaw, Author and Professor, -sign-
Version no : 1.0.0,
Previous version - nil

- End of document -

Being a heavy user on the phone for almost 50% of my waking life, I find my Lenovo Octacore, 2 GB RAM, 16 GB SD memory smartphone following this SOP gives me true value for money !!


Tuesday, October 17, 2017

Some more aspects of BPR ..

These slides give some very vital aspects of BPR. It helps us to demystify the common misconceptions of BPR in the minds of the public and organisations.

Saturday, October 14, 2017

Tiangong 1 coming crashing from space ..

The 8.5T Tiangong I Chinese space station launched in 2011 after making 34,479 orbits around earth is coming on a crash visit (actually crashing) to earth between Oct '17 and April '18. Now it is at an altitude of 300 km ..

Tiangong 2 launched in 2016 is also in orbit. 

Compare this with the 77T US Skylab launched in 1979 and the 20T Salyut 7 launched in 1991.. Both of them have crashed to earth. 


What the future beholds !!

Click here for the video link.  An excellent video which tells us what future technology beholds for humanity, especially the developed and developing world.

At the outset, let me say, the speaker Vivek Wadhwa is opposed to Chinese and Chinese manufacturing. He seems to be ridiculing Chinese manufacturing prowess in this video, but let us realise that it is Chinese interference in solar PV module manufacturing that brought down solar energy to INR rs. 2.9 per unit in Dubai, world's cheapest. 

As the speaker says 3D printers will be very powerful in the coming years. Wait till Chinese enter the 3D printer market, they will control the whole world then.. 

Banks and financial institutions will still be there, but may not be mainstream..

Growing organic foods in vertical farms on buildings etc is an interesting development, have to wait and watch how far it is practical ..

Overall, very many powerful, potential ideas were discussed .. 👌👌

BTW, recycling, waste management and environment concerns were not discussed..  😟😟

George .. 

Friday, October 13, 2017

Defrocking Orthodox bishops as punishment ..

The delinquent trio of Malankara Orthodox Church..
Issues for Orthodox Church because of unruly, uncultured, indisciplined young bishops lacking devotion, commitment and spirituality

Do we as responsible people imbibe the values of Christ, the poor shepherd boy from Galilee in our lives and try to lead a simple and truthful, spiritual life, which the youngsters in the church look upto ?

Our priests elected to be bishops are supposed to lead pious lives, and always give a helping hand to the needy and downtrodden in the society. What we see is our young bishops, mainly the ineligible ones, are publicly flaying their failings and shortcomings. Here are three of them who need to be reined and prevented from causing more damage to the society and the community.

1. The 50 year old Yulios, Ahmedabad bishop who publicly abused Bawa Tirumeni, three years back and got away easily. He had behaved rudely with the earlier Catholicos too and is recognised as a habitual offender among the priests.

2. The case of the 50 year old Eusebius from South West US who got into sex case is very shameful and baffling too. He was banished from US, to protect the image of our church and is fighting it in Kerala now. 

3. To add fuel to fire, the skeletons keep dropping from the shelves. Gabriel from Trivandrum, 68 years, finds his confidantes are all criminals sharing lot of traits with him. One of these rowdies or goondas, Babu Parayil, sadly also a member of the Managing Committee of the church, was arrested two days back in Bangalore on charges of planning to murder a business associate Ganesh in a failed partnership deal and is currently cooling his heels in the Parappana Agrahaara jail in Bangalore. Sadly Gabriel is going all out, using his influence to get his close buddy and criminal Babu on bail !!

Is it because,  
1. they were misfits for the spiritual responsibility bestowed on them that expected too much sacrifice from them ?  
2. their selection processes were much flawed and lacked a spirit of sacrifice and spiritualism ? 
3. their selections were based on extraneous factors including cheap church politics ?  
4. earlier when the age was 55 to become bishops, the priests attained a level of wisdom and understanding, could accommodate differing views and were above selfish considerations. The case is just reverse now, most of the new youngsters are after money, riches, comfort and clandestinely even have shareholdings in believer's business establishments. How can such people care for the common believer ?
Let us not forget all this is being done in the garb of serving that poor shepherd boy. How far have evil, deceit, double-dealing, chicanery, fraud and treachery been assimilated by our young high priests. How unintelligent of them to think they would never be exposed and the believers have given them the unassailable right to fool the believers the whole life ?

We need to elect bishops with some basic level of intelligence too.. We need to think seriously about this, do a complete overhaul of the Bishop election / elevation process, before they bring more damage to the two millennia old traditional Malankara Orthodox Church, part of the Oriental Orthodox fraternity.

Why not keep such unintelligent, unruly priests lacking the spiritual touch away from negatively influencing the two million followers of Malankara Orthodox Church the world over, especially the youngsters ? When the Supreme Court of India recognises the independent stand of the church not wavering from the 2 millennia old ancient native customs and democratic traditions of the church, we need to be more open, more transparent and more unforgiving of such self-centred, self-serving, ego-centric personalities in the church.

To be a good model for the youngsters, why not the church after suitable deliberations and decision making, defrock them as a very mild punishment ?

If we don't pluck away such aberrations at the beginning itself, it can lead to irreparable damages to the church. These young bishops, deeply pained to say, are not leading by example. They are great failures as leaders. They are not role models for the younger generation and are sure to bring great disaster and damage to the community and society..

It is only when the leaders have humility they become successful. Humility is thus the beginning of intelligence and service. 


Why and How of Standard Operating Procedures (SOP) .. ??

We have very frequently come across the term Standard Operating Procedure. What exactly does this mean ? Should we try to fo...

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